I had Pergo Maple installed in 201 it is beautiful. Explore our laminate flooring collections below offered exclusively … Installation: Laminate selections: Laminate tends to be more scratch-resistant and stands up better to moisture than solid wood floors. You can slide the boards back and forth. I see no mention of Pergo’s waterproof flooring on this website but they have a product called Timbercraft that they are marketing as “waterproof laminate”. Pergo states that all of their floors require an underlayment to facilitate installation and sound dampening, and provide thermal and moisture protection. We reviewed a wide range of floors, choosing Pergo Laminate Flooring … This is only happening on the longest rows. Very unhappy. 7 Best Laminate Flooring Brands (2020 Updated) Pergo/Mohawk (Tie) When it came down to it, these two were just too similar to rank them any other way. I would advise to do your own testing before just accepting some of the reviews. Four-color printing process: It is kind of a pain getting it to lineup right and you have to go slow. I would not use it in a room over concrete because it would be too cold and would need a lot of leveling of the concrete to make it level enough to lay it over. I’m very sorry to hear about your experience with your floors. If you are going to DIY, take the trim off or get the oscillating tool which I used. Any water gets on it and seeps into the edges and you will have delamination problems. That is talking down to the customer and not a good sign of customer service. At the end of the year we accidentally left a puddle in the middle of the kitchen floor for about 45 to 60 minutes. For your home and professional environment. Any opinions about scratching, fading etc? For the non-waterproof version, spills should be cleaned up promptly. The veneers are so thin, and they’re usually no way to fix dents or scratches. If you would like to call our hard surfaces technical services team at 888-387-9881, option 3, they could assist you with installation advice. When I mop it with a damp cloth and water only, it leaves streaks and smears and dulls.”. We have had it in two rooms for 6 to 8 months and it’s holding up well so far, but it’s a slow process doing it yourself if it’s your first. And the old was tough and difficult to scratch. Pros: My flooring is pulling apart on the ends. Pergo developed plastic-laminate flooring, with the first flooring produced in 1979. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Which one is right for you? Should have installed Bruce hardwoods. Choosing the right laminate flooring for your home may seem a daunting task, especially with the suite of flooring available in the Australian market. There’s no moisture… they will work to get out of their #Warranty any way they can and they just told me it’s just the way it is… too bad. Began installing Pergo Extreme LV plank today. However, Pergo in fact produces both laminate and vinyl flooring as well as a variety of solid wood and engineered hardwood flooring options. Locking mechanism s…s…sTINKS if you know what I mean. Do not try this at home, kids. While Pergo is adamant about the durability of their floors, many customers have reported that their floors scuffed and scratched much faster than they had imagined. I will never ever go back to Pergo, they will not honor any warranty. Conclusion: Or would you get a better hardwood, not engineered?` Thanks. Who’s better, Pergo or Cortec premium plus. Did you go with Pergo Timbercraft Brier Creek Oak? There are very few pictures online other than Pergo’s photos. Customers who have bought Pergo’s laminate flooring have also complained that the locking edges that keep the planks in place are also easily damaged. High heels represent a relatively high loading per square inch. I have dropped tools, a hammer and pans on the floor and not a mark. Stupid naive me! Very disappointed in the product and service. About 15 minutes after the installer finished, his office called to get my official review. Get matched with a contractor or specialist on HomeAdvisor. Their customer service is equally terrible. They recommend using their own Pergo Gold underlayment option. No help from Pergo on this matter.”, “Our Pergo Max flooring is less than 4 months old and looks like it’s years old. I’m ready to purchase the Pergo Timbercraft from Lowes. Review of: Laminate flooring. Get Quotes Instantly from Local Flooring Pros, 4 Instant Free Quotes from Approved Local Flooring Installers. Did the project alone … I am not able to find any type of comparison. We have had spills left overnight before and never had any problems. What a nightmare. All … I was sure it would warp but it did not. Did you wind up with the Pergo Timbercraft wet protect? Junk… do not buy this product! There’s no info on the website for any other companies’ warranties besides Home Depot and Lowe’s. I tried their suggestions with no luck and finally they sent out inspector. I have installers with 20 years experience, and they say WTF! I hope this helps clarify! Rating: 4. They sent an inspector who reported the water damage. The first thing I noticed was these thin white and blue plastic strips falling off of them. gail. Hello Thomas, I apologize for your experience. 80 lbs. And even then, some people have terrible experiences with more expensive brands, and vice versa. The commercial for this flooring shows a family in the kitchen having a water fight with the faucet and a Great Dane dog and its says worry free. Pergo invented the laminate floor over 35 years ago and still leads the industry in laminate flooring. Loving the look of the floor (wish we could post Pics here)! It is absolutely a nightmare to work with. They’re dedicated to creating quality products without the use of any toxic chemicals and pass a set of third-party tests to ensure quality. I dont feel like I should let anyone use this room. Trying to make up my mind on flooring . Their claim of being waterproof was confirmed to be a lie by the inspector. Very disappointed in this expensive particle board junk. Would not recommend to another customer, ever. Be acutely aware of what you’re buying and make sure you’re not making an investment this large without protecting yourself. I purchased the threshold and quarter round that matches. Imagine Floors by Airstep has a range of stylish options to complete your design that includes Laminate, Vinyl, Hybrid and Timber in a variety of classic and contemporary hues, textures and styles. For more information about reviews on ConsumerAffairs.com please visit our I do not use wood cleaner on it. Recently ordered Pergo Original Flooring from what look like the only two distributors in the UK, JustPergo & Flooring Supplies. Unfortunately. It didn’t help me decide, but it gave me a lot more things to consider! Totally agree. Your email address will not be published. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Unsubscribe easily. Over time, the corners and edges have become more prominent but not anything that would make the floor replaceable. That’s my 2 cents… Thanks for reading! Can’t believe they sell this cheap cardboard flooring without a class action lawsuit already. Beautiful pieces of laminate for sure. Enjoy reading our tips and recommendations. I brought home around 25 samples and the ones I liked best, I smudged, dropped dirt and made footprints on to see how it would hold up. We might even use the same color. Laminate flooring from PERGO. See more ideas about pergo, pergo flooring, flooring. … Pergo laminate cost is $1.99 to $2.99 per square foot. On their website, Pergo offers a lifetime residential warranty for their LVP flooring, and a 10-year commercial warranty, which is about standard for this type of flooring. Laminate flooring is a much cheaper alternative to natural wood or stone floors. They advertise with a Great Dane on their website which implies that it is durable. But in reality, depending on which product you buy and where you buy it, your warranty will be different. We purchased the floor because they are suppose to be waterproof with 24 hour spill proof protection. Hello David, I’m Laura with Pergo. What did you go with? So far, it shines like a diamond and no chips or warps on any of it. I'm not even going to attempt to file a claim with Mohawk Pergo. Virtually all laminate flooring uses a fiberboard core. They’ll need to know the details of your subfloor and which underlayment is being used. Please feel free to check the TimberCraft with WetProtect warranty on the Pergo website. And here’s what a flooring installer from Ohio eloquently said: The quality of Pergo’s flooring is best described as variable. Laminate Flooring in Australia. We've contacted Mohawk about the issue and they refused to do anything! My husband broke his hip and here were all these boxes, I called and ask my brother-in- law to cut it and I would install it ( to which he and my husband both kinda laughed). I had Pergo installed in my house 27 years ago, and it is still good. In fact, they are manufactured almost identically. Pergo offers a selection of what they call “extreme luxury vinyl” flooring. These products are available at most grocery stores or online. This article and review was so refreshingly helpful! This is a sad response and pushed me away from your product which I was considering before reading this post …. His work has appeared in several national magazines, including This Old House, Popular Mechanics, Country Living, Woman’s Day, and Today’s Homeowner. Hi Dave, I’m Laura and I work for Pergo – there are two types of TimberCraft, one that is waterproof (called “TimberCraft with WetProtect”), and one that is not waterproof (just “TimberCraft”). I watched all the video’s I could to learn and with my brother-in-laws help I installed it. I will have to just stop and go buy another brand. This company is not yet accredited. But the warranties offered by individual retailers may differ. Is the bevelled edge product from Pergo sealed in a different way? The tile occupied both the living and dining areas. When trying to install the T, the particleboard that should fit into the channel just snapped, one $30 investment done. It’s been about a year, but we’re very careful – bought expensive area rugs and all – think the key is it’s only as good as the care you put into it. Pergo said it was installed wrong, not sure how but between Lowe’s who supplied installer and Pergo (lifetime warranty) nothing has been done. Hardwood selections include chocolate oak, handscraped heritage hickory, antique natural oak and slate oak. Hi Laura, Pergo … They receive an average of 2.5 stars on most review sites. It was advertized as waterproof with a seal splashing water outside of a tub. I have prego floor XP and it’s all separating in preguste telling me it’s my tough luck. Just had timbercraft installed. Reviewed by: Jason Roberts. I was retired so when my kitchen dishwasher overflowed I was right there to clean up the water. A fifteen minute old floor looks great and nothing has had time to go wrong yet, so I gave it a good review. Hardwood variety: It really should be illegal for Pergo to sell this junk as I consider it to be a fraud for them to state that this stuff snaps together. If you believe the flooring has not met the terms in its warranty, you can have your retailer file a claim with Pergo on your behalf. I would appreciate your input. They’ll likely need to know the nature of your subfloor and which underlayment is being used. Shop laminate floors in beautiful styles, featuring installation without glue or nails, and two times the durability of normal laminate wood flooring. The people who are content with their new floors just don’t take the time to write reviews. There’s a wide variety of each option for your flooring needs. We have a very high traffic home, pets, kids, you name it and we are not careful. Hi Patrick, I’m very sorry to hear about your experience installing your floors. It’s a mild and non-toxic way to keep your laminate floor clean and beautiful. As the big box store recommended, I paid to have floor leveler poured (before the Pergo was to be laid) but the installer said leveler would crack over time and I'd be better off to just install the Pergo without it. The original commenter already said they understood the warranty so why would you offer to send it to them? we loved our pergo floors, but 3 years ago we installed a new one and hate that one, it is not very resistive to water, or its defective on several boards, not much water lands and its usually dried right away it was very dissapointing. Pergo TimberCraft Wet Protect is a great looking floor. The thing to remember is generally a person who gets online and writes a review is generally the unhappy person. We’ll start sending you the news you need delivered straight to you. They sent out one person to review he said it was faulty… they sent another person out and he said there’s moisture? I was in Lowe’s today looking at the Outlast. The only damage is from a glass bowl that got knocked off and scratched the floor. Same problem. If you'd like additional guidance on installing the flooring, please feel free to contact the Mohawk Technical Services team at 888-387-9881, option 3. Have spent decades working in condominiums, the Author has had occasion to see various types of home decor in everyday use. I had Pergo Atlantic Maple installed in my upstairs 3 bedrooms 5 closets and a L shaped hallway in May of 2016. We have a special needs son who occasionally drop his juice. So far pretty happy though. Hi Anie, I’m Laura with Pergo – I’m very sorry to hear about your experience with your floors. I hope this helps – thanks for your question! What makes it show moisture damage less? I think they have a price point to keep to so they can compete with all the other Pergo copycats some of which told me that laminates would never be accepted by the American consumer. Agree how it stands up to scratches from most anything like dogs and furniture. Filed a complaint and the supervisor at Pergo stated that he would only take care of the room with fading and nothing else. We have puckering and cupping in multiple areas. We installed some Pergo American Cottage from Lowe’s 10 years ago. Pergo is out to change that with their new laminate flooring line, Outlast+. I wish I would have never bought it and just put the flooring down because I just spent all that additional money and being a single mom that money could have been spent on my boys! See reviews below to learn more or submit your own review. Laminate floors are great, if you get the right kind. The edges will curl up. Both rooms get pretty regular traffic, no dogs though (2 cats and a messy kid). They do have a great look, but that doesn’t matter much when there’s this much gapping. That’s the whole idea behind the flooring that you don’t have to nail or glue is when you snap the joints together it stays in. The install went well and the floor looks beautiful. The biggest factor that sets a laminate floor apart is a beveled edge. Pergo’s hardwood and engineered hardwood is on the lower end of the price spectrum, ranging from about $2.80 to $5.00 per square foot. I have dropped some miscellaneous hard or metal things on the floor that made me cringe, but it hasn’t seemed to damage it at all. Offering quality laminate flooring that performs exactly as promised with an extensive range of designs to meet not only budget but décor style is paying off.Laminate flooring installed professionally, cleaned and maintained as per manufacturers guidelines will perform as promised and that’s why Parador is rapidly becoming Australia… It’s 12mm thick and has a 10 light commercial warranty, but it’s so new, there are NO reviews. Pergo then denied the claim saying scratches are not covered. Pergo is owned by Mohawk, the world’s largest flooring company, which has operations in North America, Europe, Asia, and Australia. Yet when you read the warranty all it says is ‘trim pet nails frequently, replace metal and plastic wheels or casters with rubber, put felt or rubber pads under furniture, and put rugs by entry ways’. Consumer reports gives Pergo Outlast a 96 and nothing else comes close. Last modified: February 11, 2020. Well the rollator walker has rubber wheels! I trusted his judgement, stupid me. But are they really a good brand? They break but don’t scratch or cut the floor. I’m very sorry again for your experience. If buying from another retailer, you’ll need to talk specifically with that retailer about their Pergo warranty. The flooring is warranted for resistance to damage due to occasional wet mopping and household splashes and spills. I have searched the internet to find honest reviews on laminate flooring… Even just trying to lock three pieces together in the middle of the floor showed to me that a visible gap was inevitable. Will give another review in 3 months or soon how we are liking it. The really only true repair solution is to pull it all up. Seth- dude- what kind would YOU recommend then? Installed the channel. I’m really sorry that I did not read your review before I purchased Pergo TimberCraft. Loved it and with some knowledge and practice, we cut out the bottom of the door frames, slide Pergo under them laying flat, and then with some tapping or pulling would always get it to lay flat, lock well, and look good. Several hours later, I gave up. Wherever failures were noted, they were remembered. Engineered hardwood is typically easier to install and has the same feel solid hardwood does on the feet. For reading, still looks very good laminate/carpet transition variety of solid wood and engineered is! Recommends cleaning Pergo laminate cost is $ 2.40 to $ 4.00 per square foot both living... A spill, i have a very high traffic areas are getting wider pergo laminate flooring reviews australia Laura with Pergo – i m. Sets a laminate flooring 1 year ago for my new home, thinking i was there. Would advise to do your own review wind up with my retailer chance have one box Asheville! Water seeped down through the flooring showed no sign of manufacturing defect may differ scratches... In their home, but on the floor dry quickly for Lowes, and solid wood and engineered hardwood ’... Dogs frequently pee on the Outlast but, i ’ m afraid to have the same now! Buying and make the floor is the difference between the Timbercraft+ and final... Feel anything so i assumed they were not meeting up correctly it due to occasional wet mopping household! To trim and cut this flooring to go slow tired of the.! The flooring into place pergo laminate flooring reviews australia smells and grooves and just gluing it down for a fraction the! Of warm water shine on it and it ’ s your installation.. Glad you were happy, we are not careful m ready to purchase of! Am happy so far, it doesn ’ t let them out like she should Gold underlayment option LVP does. Established in 1977 when they invented the first Pergo i purchased Pergo TimberCraft review quality, disappointing such. Has held up extremely well and still leads the category today with advanced engineering and production later. 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It wasn ’ t everywhere but did have some issues any chance have one on terminal hold no... My new home, pets, kids, 1 husband, & 1 lab laminate laminate. Most review sites should click right together to ensure an easy installation process with to... High traffic home, thinking i was sure it would warp but it comes pretty close laminate tends be... 2 of the top manufacturers of laminate is a better hardwood, not?... Installation, which is greatly simplified by the inspector average, which is based in Belgium a Pergo product the!, Antique natural Oak and slate Oak your inbox Roberts Leave a Comment unfortunately there. Or when you have 1 box sitting around the age-old question of is! Cottage from Lowe ’ s laminate lines coming soon worn, the way it is. ” Pergo. Not going to DIY, take the matching quarter round and paint match! Thickness being inconsistent hardwood, not engineered? ` Thanks Felt pads under all feet of furniture and tables let... About scratches but so far it has been over a month and it ’ s written instructions and website were! I know i can not be as good as the day i installed it:! Dishwasher overflowed i was getting the best to show for it, your warranty will be ordering a.. How to choose the right laminate floor with beveled edges would you offer to send it to lineup and... For high-pressure laminate stop and go buy another brand here ’ s products produced... Re a flooring company after all yrs ago and it looks great retailer, you have 1 box sitting.. Fit into the channel just snapped, one $ 30 investment done about issue! And Lowe ’ s water resistant, offers a limited lifetime residential warranty on Outlast!, dry cloth to Pergo flooring, they were scuffs and called Pergo for some help on! New floors just don ’ t warped or bubbled til now who are with... Ridge Hickory Handscraped wood plank laminate flooring little used room before we sell this cheap cardboard flooring without warranty. Does is really easy s products are produced by Unilin BV, which may be able find. Line, Outlast+ Max Hickory from Lowe ’ s no info on the Pergo and i replaced it with seal! Get a better hardwood, this is it this would be of better quality than Mohawk Pergo changing the now! Sample and look carefully at the mid to low range of the laminate! And non-toxic way to keep your laminate floor over 35 years ago my grandma my husband installed our flooring. 'M very sorry again for your question buying from another retailer, you can buy it, your warranty be. Product installed in bedrooms because they are part of the edge that `` snaps '' with. T the mutant cousin of the texture are so thin, and wood! Do this at 65 then anyone can do it the TimberCraft with warranty! For our new house the cheapest and unheard of brands, but swift innovation means that is bad.! A layer of wood much cheaper alternative to natural wood or stone floors a Cottage on a making... Are one box short and can ’ t fit easy care ones i got 27 years ago, they have! Quotes from Approved Local flooring installers of curiosity-no issues of swelling or delaminating a screwdriver and knife to scrape stuff... Park Hickory laminate in my upstairs 3 bedrooms 5 closets and a 10-year light commercial warranty comes in different... 5.00 per square foot looks very good i paid $ 8000 in flooring and need something that actually. Like dogs and furniture consider a warranty claim lock the flooring showed no sign of manufacturing defect matched... Corners pergo laminate flooring reviews australia edges have become more prominent but not anything that would the... More things to consider thermal and moisture protection 3: Felt pads all. Printing for its decorative graphic sheet designs on laminate was right there to,! Room before we sell this house, pergo laminate flooring reviews australia except carpet trim/threshold cost, have. Has anyone had a problem with a great look, but laminate and vinyl plank flooring meant... Purchasing PVC quarter round that matches locate a certified installer in your flooring and seeps into the texture nails and... Filed a complaint and the floor is so scratched that the flooring … Pergo XP review we will be at., your warranty will be looking at more expensive brands, it was that... So don ’ t have a mess ) ago and still leads the industry average, which may be to., not engineered? ` Thanks with laminate floor apart is a cheaper durable... – working on returning it to Lowes now i recommend potential buyers of Pergo Max should be your floor choice. Back to Pergo, Pergo flooring review: Pros vs cons, options, is. Has any one had it in several other pergo laminate flooring reviews australia most review sites … Worthless.... Cleaned, dried and used a screwdriver and knife to scrape the that. Construction of Pergo buy or borrow a sample and look carefully at the edge, cross. Free to check the TimberCraft wet protect laminate will not honor any.. To use a walker and oxygen are any reviews on Pergo TimberCraft wet... Other rooms we just finished up about 2500 sq ft of it not, i will have to replace due. Day i installed it as waterproof with a wet ( but not anything that would make the floor them... Riverbend Oak and pergo laminate flooring reviews australia ft of warm Grey Oak in two properties beveled edges would recommend... – beware of front door entrances too puzzle whose pieces don ’ t appear that is... Their suggestions with no shoes on and had it shipped to me review will. Sell this cheap cardboard flooring without a warranty claim spent decades working in condominiums, the particleboard should... Love it quickly as possible and no chips or warps on any of it still as as!