Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. The difference between the Signature Villa and the the lower priced villa is pretty simple; The waterfall in the private pool continues to run providing a nice soothing sound. Ask for Sergio at breakfast and lunch. This Villa was towards the back of the property and provided a VERY peaceful environment. Cozy room, great toiletries, outdoor shower awesome, Your own hammock. We are disappointed that we may have fallen short on this occasion. We are pleased to learn that you appreciated our team’s efficient service and enjoyed your stay in Playa del Carmen. Viceroy Riviera Maya: Great for Anniversary Trip! There are more places to choose from in the Playa del Carmen area. After the summary, I have listed the CONS and the PROS of this resort if you need to really know? Cons: Poor Water pressure, bathroom lighting, Television channels and clarity needs improvement. Dear am2844 Thank you very much for taking the time and share your comments with us. The rooms are beautiful and we loved the option of having our plunge pool heated for the evenings and cool for the daytime. We were glad to read that you liked the general vibe of the hotel. Lunch and dinner food quality is good but limited and pricey. They even comped this night for us, which they didn't really have to. I feel motivated. Warmest regards, Pedro Lara General Manager. Own or manage this property? There was an outdoor shower that would be great for coming in straight from the beach but most of. Kind regards, Pedro Lara | General Manager, Despite arriving the day of the hurricane, we had a great time. Popular attractions Quinta Avenida and Mamitas Beach Club are located nearby. I especially loved the privacy of our villa (I'd ask for villa 26!) Overall, we had a lovely experience at Viceroy and will be returning. GOOD ! I sincerely hope that we have the chance of welcoming you back to our resort again in the future. Beautiful beach cabanas included with stay. Hotely blízko: Wayak Spa at Viceroy Riviera Maya, Playa del Carmen - Najděte na Tripadvisoru recenze cestovatelů, fotografie a skvělé nabídky ubytování blízko Playa del Carmen, Mexiko. We deeply regret that you was evacuted due to Hurricane Delta, but our must priority was /will be to keep safe to all our guest and we really apreciate your comprehension about this actiones. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. See more questions & answers about this hotel from the Tripadvisor community. However, your comments will enable us to provide better quality in the future. At Viceroy Riviera Maya, we’re on your time. VICEROY RIVIERA MAYA, PLAYA DEL CARMEN: Mirá 1,587 opiniones y 2,094 fotos de viajeros sobre el VICEROY RIVIERA MAYA, puntuado en el puesto nº.28 de 277 hoteles en PLAYA DEL CARMEN. Yes, dry cleaning and laundry service are offered to guests. Don’t fall for the — “hey it’s me, your waiter from the hotel last night”, Dear lovemy2dogs, Many thanks for your stay at Viceroy Riviera Maya. Our guests praise the pool and the helpful staff in our reviews. Top room amenities include a minibar, air conditioning, and a flat screen TV. Here is a general summary of this resort from my perspective. Best regards, Pedro Lara, To preface, we're usually adventure travelers - but with the craziness of 2020 , we had to look for something more relaxing and luxurious as we just needed some time to decompress from working non-stop all year. Chic, rustic villas are awash with deluxe touches, and private patios feature heated plunge pools and alfresco "moon showers." VICEROY RIVIERA MAYA, PLAYA DEL CARMEN: Mirá 1.587 opiniones y 2.094 fotos de viajeros sobre el VICEROY RIVIERA MAYA, puntuado en el puesto nº.28 de 276 hoteles en PLAYA DEL CARMEN We are delighted to know that you had the time to to provide your excellent and very descriptive feedback about Viceroy Rivera Maya. They also made sure we were refunded for the 3 nights we didn’t stay. We went to the Viceroy for our honey/babymoon. Great experience! viceroy riviera maya hotel playa del carmen, tides riviera maya hotel, tides riviera maya resort, ikal del mar. Viceroy turned out to be the perfect one week getaway for us. Tripadvisor (1518) 5.0-star Hotel Class. - Katso Matkailijoiden arvostelut: 1 586 arvostelua, 1 724 matkailijoiden ottamaa valokuvaa ja huipputarjoukset kohteesta Viceroy Riviera Maya … Room: Hasn’t aged well. Are any cleaning services offered at Viceroy Riviera Maya? We are happy that you adore our room facilities and the plunge pool in your villa. We make every effort at the resort to maintain high standards when it comes to our service delivery and facilities. This 5-star resort is 5.2 mi (8.3 km) from Mamitas Beach Club and 5.3 mi (8.5 km) from Playa del Carmen Main Beach. Viceroy Riviera Maya, Playa del Carmen: Bekijk 1.587 beoordelingen, 2.094 foto's en aanbiedingen voor Viceroy Riviera Maya, gewaardeerd als nr.27 van 275 hotels in Playa del Carmen en geclassificeerd als 4,5 van 5 bij Tripadvisor. I'll begin first with the GOOD: - As I write this the lowest category rooms are $500+ per night...during our stay a few weeks ago we got a great discovery rate of $300+ and received a one category upgrade (although we were eligible for a double upgrade based on availability) ..to a beautiful luxury villa with an outdoor shower...we asked to see other villas but were told the hotel was at full capacity which didnt seem true... - The hotel is cleverly built into the jungle ..which was very powerful and magical if you're, Dear Dasharoundtheworld, Thank you for taking the time to leave such a thoughtful, kind review. Even with most of the resort out of commission due to the hurricane, we still had an amazing time soaking up sun, eating great food and doing absolutely nothing. מלונות ליד ‪Wayak Spa at Viceroy Riviera Maya‬, פלאיה דל כרמן ב-Tripadvisor: מצא 137,504 חוות דעת של מטיילים, 55,215 תמונות אמיתיות ומחירים עבור 30 מלונות ליד ‪Wayak Spa at Viceroy Riviera Maya… We cannot wait to. Mayan influences abound, from the Mayan Blessing performed on arrival by the resort’s Shaman to the Mayan healing techniques offered at the award-winning spa. We appreciate your feedback as it assists us in ensuring continued guest satisfaction as well as exploring areas of possible improvement. Patio furniture: Cleaning staff was not interested in cleaning up the accumulating bird and iguana poop. Is parking available at Viceroy Riviera Maya? Dinner menu could use upgrade for the price charged. Recommendations: Add mattress microform toppers to beds. At Viceroy Riviera Maya, we work hard to balance luxury with warm and personalized service. This is the version of our website addressed to speakers of English in India. Also, we appreciate your constructive comments, this help us to improve our hotel services and facilities. Also, with covid still raging around, all staff members wore masks at all times and there are proper rules around using the gym/spa etc which I really appreciate. Pros; private pool, private outdoor bed. There are more places to choose from in the Playa del Carmen area. We are very delighted and appreciative to read your comments regarding our hotel facilities and services. We had a few issues with the temperature of our private pool but management went above and beyond to make up for the inconvenience. We were looking forward to a few days of rest and relaxation to help celebrate our 10th wedding anniversary. The concierge arranged transportation to Valladolid which is a small town about two hours inland. Thanking you once more for your review and, should you visit the area again, we would hope that you would consider coming to the resort once again to see the improvements we have made based on your feedback. Viceroy Riviera Maya: Viceroy oli taas mahtava! Viceroy Riviera Maya is a Mexico luxury resort nestled in the rainforest of Riviera Maya … Best regards, Pedro Lara General Manager, We arrived at the Viceroy Riviera Maya for a 5 night stay that was unfortunately cut short on day 3 by a mandated evacuation due to Hurricane Delta. We will be waiting for you. We value all feedback from our guests as it assists us in improving our services and understanding where we stand in the eyes of our dear guests. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. This Villa is nestled in the jungle and is about a 75 yard walk to the beach. I have read your comments and apologize if our resort facilities and services did not meet your expectations. Improve shower water pressure Improve dinner menu selection I.e include rice n beans to daily menu Add soothing spa music in addition to water fall in Spa. What are some of the property amenities at Viceroy Riviera Maya? more. Thank you again, and we hope to see you again soon. This pet-friendly resort hosts a spa and health club offering a hot tub, steam room, and … The villas at Viceroy Riviera Maya are furnished with a private kidney-shaped pool and flat-screen TVs with DVD players. Dear raganluxurytravel, Thank you for contributing a review of your recent stay at Viceroy Riviera Maya. Enjoy our "dine anywhere, anytime" resort policy and bespoke services including a "tropical butler" for iced face towels poolside and expeditious changing of damp chaise-lounge covers. First, we stayed in a Signature Villa (#28). viceroy riviera maya hotel playa del carmen, tides riviera maya hotel, tides riviera maya resort, ikal del mar, Playa Xcalacoco Frac 7, Playa del Carmen 77710 Mexico, Cyber Sale - Up to 45% Off & 3-Day Flexible Cancellation, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, To underscore my experience, I have written only 2-3 reviews in my life. Viceroy Riviera Maya: The absolute best - we love it! We were shocked that Hurricane Zeta (which had hit just days prior) had not done more damage to such a beautiful resort and were in awe of the natural beauty surrounding us as we stepped into the open air lobby and were greeted with a chilled glass of infused coconut milk. Our priority is to know that our guests feel comfortable and happy during their stay at the hotel. Mattress too hard. Our first impression of Viceroy was of both shock and awe. Book Viceroy Riviera Maya, Playa del Carmen on Tripadvisor: See 1,586 traveller reviews, 2,094 photos, and cheap rates for Viceroy Riviera Maya, ranked #28 of 271 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. Loving hearing you enjoy the beautiful views and our facilities. outstanding customer service, Spa treatment amazing worth every penny. About Viceroy Riviera Maya. The Viceroy Riviera Maya is a beautiful boutique resort designed with romance and relaxation in mind. - See 1,587 traveller reviews, 1,724 candid photos, and great deals for Playa del Carmen, Mexico, at Tripadvisor. We really hope to welcoming you soon and you have a better taste od Viceroy Riviera Maya. With the Viceroy, it is really about "WHAT DO YOU WANT?" Viceroy Riviera Maya: Top Notch Service!! Yes, guests often enjoy the ocean view available here. Which popular attractions are close to Viceroy Riviera Maya? Best Regards, Pedro Lara | General Manager, Barcelo Hotels & Resorts in Playa del Carmen, Iberostar Hotels & Resorts in Playa del Carmen, Adults Only and Adult Friendly Resorts in Playa del Carmen, All Inclusive Resorts in Playa del Carmen, Playa del Carmen Adults Only All Inclusive Hotels, Playa del Carmen Cheap All Inclusive Resorts, Hotels near Vassa Spa at Azul Beach Reosrt The Fives, Hotels near Wayak Spa at Viceroy Riviera Maya, Hotels near Centro Universitario de Valladolid. We're thrilled that you enjoyed your time with us and were delighted to read your description of the hotel and your stay. All the staff were wonderfully attentive and helpful, particularly when it came to food and making sure I didn't have to lift a finger. Nearby attractions include Playa (1.1 km). Hotel Viceroy Riviera Maya, Playa del Carmen: 1.586 Bewertungen, 2.094 authentische Reisefotos und günstige Angebote für Hotel Viceroy Riviera Maya. We'll be looking forward to seeing you again at Viceroy Riviera Maya. You really cannot go wrong with any dish on his menu but you must try the Mayan Toast for breakfast. Property Location When you stay at Viceroy Riviera Maya in Playa del Carmen, you'll be by the ocean, within a 10-minute drive of El Camaleon Mayakoba Golf Course and Quinta Avenida. They also secured a hotel room in the town for us. Read Viceroy Riviera Maya here at PlayaDelCarmen.com. Chef Zamora brings such a diverse palette of fresh flavors that we never ran out of options. Book Viceroy Riviera Maya, Playa del Carmen on Tripadvisor: See 1,587 traveller reviews, 2,094 candid photos, and great deals for Viceroy Riviera Maya, ranked #28 of 277 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. best regards, Pedro Lara, General Manager, My girlfriend and I stayed at the Viceroy September 23rd through the 27th. Free Wi-Fi is provided and room service is available. With their masks on, they approach you and act like they were your waiter from the resort and try to drag you into a nearby store (the mama store- center de artesanias, joyeria, plata, acetone, circonia). General Manager. Located just 35 minutes from Cancun International Airport and three miles from popular Playa del Carmen, Viceroy Riviera Maya is a serene hideaway set on the turquoise Caribbean amid a lush jungle ambiance. Prices are calculated as of 23/11/2020 based on a check-in date of 06/12/2020. She then proceeded to assure us that they would help with everything, and they definitely did! Sincerely, Pedro Lara. Taxes and fees that are shown are estimates only. Discover genuine guest reviews for Viceroy Riviera Maya along with the latest prices and availability – book now. ALL VILLAS have a private pool. Hidden along the pearlescent sands of Riviera Maya, Viceroy, a 41 villa adults-only sanctuary, presents the epitome of Riviera Maya's unpretentious luxury, accentuating the pristine qualities of its dramatic jungle and seaside setting. This resort is very quiet and Relaxing which is just what we wanted....Would definitely return!!!! We also signed up for a private cooking class with Chef Zamora and learned to make both sweet and savory tamales. Recently named the #1 Mexican Resort hotel by Travel and Leisure's World's Best Awards and has claimed the #20 spot on Top 100 hotels in the World list, Viceroy offers world-class amenities, personalized pampering, exquisitely appointed villa accommodations with private patio and plunge pool and refined Mexican cuisine accented with international touches at La Marea. The pure white sand and turquoise waters are the first indications: This isn’t just an escape, it’s the definition of enchantment. and debris in record time by mid-day -- I was really impressed. Also, we are happy that you adore our room, facilities, food and the plunge pool in your villa. Called a “sexy, eco-conscious hideaway in the jungle” by Travel + Leisure, Viceroy Riviera Maya utilizes nature’s beauty in its design and details. What are some restaurants close to Viceroy Riviera Maya? The wait staff is so friendly and helpful. Its great to hear that you enjoyed your stay and apprecciate our team efficiant service, our main concern is keep all our guest comfortable and happy. Viceroy Riviera Maya (Adults Only) Hotel 20.6633349335692 , -87.0323047041893 Playa Xcalacoco Frac 7 , Riviera Maya , Mexico , 77710 show map Conveniently located restaurants include Mvngata by Selvamar Beach Club, Arezzo Restaurant, and Coco's Cabanas. Please let us know next time you are planning to visit our city, since we´d love the chance to accommodate you once more. Please, do not hesitate to return to Viceroy Riviera Maya if you come again to Mexico. Kind Regards, Pedro Lara. During the night Hurricane Zeta hit, we lost power, and despite the heavy rain/winds, we were able to get delicious room service. Nonetheless, we are delighted that you were happy with our intuitive and predictive service offered by our dedicated team. Tripadvisor Travel Rating: Read most recent traveler reviews » Please note, we have forwarded your concerns to the respective departments so that we may improve upon our overall hotel services and guest experience. Dear cguth3 Thank you for sharing your lovely feedback about your stay in our resort. Hotels near Wayak Spa at Viceroy Riviera Maya, Playa del Carmen on Tripadvisor: Find 135,610 traveller reviews, 55,230 candid photos, and prices for 427 hotels near Wayak Spa at Viceroy Riviera Maya in Playa del Carmen, Mexico. Review collected in partnership with this hotel, Response from VICEROY RIVIERA MAYA, Director General at Viceroy Riviera Maya. Does Viceroy Riviera Maya have any great views? - Read 1,587 reviews, view 1,724 traveller photos, and find great deals for Viceroy Riviera Maya at Tripadvisor. What food & drink options are available at Viceroy Riviera Maya? The service at Viceroy is first class. And followed their advice in booking this hotel. Bei Tripadvisor auf Platz 27 von 275 Hotels in Playa del Carmen mit 4,5/5 von Reisenden bewertet. Many travellers enjoy visiting Zona Arqueologica Playa del Carmen (6.9 km). We recommend calling ahead to confirm details. Viceroy Riviera Maya, Playa del Carmen: Bekijk 1.586 beoordelingen, 2.094 foto's en aanbiedingen voor Viceroy Riviera Maya, gewaardeerd als nr.28 van 271 hotels in Playa del Carmen en geclassificeerd als 4,5 van 5 bij Tripadvisor. See 1,587 traveller reviews, 2,094 candid photos, and great deals for Viceroy Riviera Maya, ranked #28 of 277 hotels in Mexico and rated 4.5 of 5 at Tripadvisor. The room wasn’t ready for another 2 hours, but they directed us to the pool to drink non-complimentary, terrible-made and overpriced margaritas. The concierge member came to our poolside loungers and explained the evacuation mandate. 6 critic awards » 5.0 ... Viceroy Riviera Maya also wins the hearts of its guests. Breakfast was wonderful one of best I have experienced. Are there any historical sites close to Viceroy Riviera Maya? - Read 1,587 reviews, view 1,724 traveller photos, and find great deals for Viceroy Riviera Maya at Tripadvisor. Now £288 on Tripadvisor: Viceroy Riviera Maya, Mexico. I can’t say enough nice things about him. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Sincerely, Pedro Lara, General Manager. The Viceroy Riviera Maya is a seriously upscale resort nestled in a lush rainforest setting 15 minutes' drive from the Playa del Carmen town center. See 1,587 traveler reviews, 2,094 candid photos, and great deals for Viceroy Riviera Maya, ranked #27 of 275 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. and the wonderfully warm plunge pool. more. Please see our partners for more details. Dear Ldv1964, Thank you very much for sparing your valuable time to review your experience at Viceroy Riviera Maya. but has the potential to be much BETTER! Trust me, you will want to order it again the next day. Bei Tripadvisor auf Platz 29 von 270 Hotels in Playa del Carmen mit 4,5/5 von Reisenden bewertet. Hotel Viceroy Riviera Maya, Playa del Carmen: 1.552 Bewertungen, 2.022 authentische Reisefotos und günstige Angebote für Hotel Viceroy Riviera Maya. Dear Gabriella S, We are very much pleased to learn you have enjoyed your stay with us.