It has stopped spinning. How to Drain a Top-Loading Washing Machine . NOTE: Initial symptoms suggested my filter cage was clogged, but no, it was completely clear, and this occurred 1x or 2x in a week of about 10 loads. Reply. Duet Washer Diagnostic Test Mode. If your Child Lock icon is lit or flashing, this confirms it. Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free. This is only a guess on my part. It still washes and fills with water. FIXED MVWC360AW0 Washer Drain Pump Keeps Running. If you need a user or repair manual, you can find it here. In diagnostic mode: Everything seems to be fine, except i need to hit the drain pump test button several time before it runs. Back to the internet and sure enough the control board is all over the internet, but no one has one to sell. If you receive a no drain or overflow error, water does not drain, or if it overflows from the washer, follow the instructions in this guide to get your washer draining water again. A relay is basically an electrically controlled switch. If the washer does not drain the drain pump may be clogged. If the solenoid fails the valve will not open. If necessary, ask a friend to help you move the washer forward. So, as the title states. Remount the control panel back in the washer frame and reconnect the cables as noted before with your labels. 2 Verify that the drain hose does not form an airtight connection in the standpipe, and is not inserted more than 6 inches. $69.95 $ 69. thanks! Washer is 6 years old, drain pump replaced twice. Disconnect the hoses. How to Drain a Front-Loading Washing Machine . The Call Back: Service guy finally calls me back on day 3 after my first call to him and tells me "the Model is 11 years old, after 7 years I tell my customers to buy new." Home; Customer Support; Track Order; Business Services; Log In; Live Chat; Search by Model or by Part number. Copyright© 1995-2020 SAMSUNG All Rights Reserved. If no clog is found the motor's impeller could be damaged or the motor itself could be defective. So the control board is way to the rear in the upper right of the washer cabinet. It could be a puncture/hole in either the drain hose or the soft, black bellows hose next to the drain pump assembly. Remove the detergent drawer by pressing the central locking button. When your washer isn't draining properly, it makes sense to suspect a faulty drain pump and to replace it. To...determine if the power cord is defective, use a multimeter to test it for the cord for power. Sewer blockage. Electrical Motherboard Repair: Electrical Patch cord 120vac, Soldering iron, solder, Desoldering wick, Popsicle stick (or equivalent), Silicone caulk, Dremel tool, Multi-Meter. About: I like to read all about the creative ideas everyone has here. I used a brass brush from Home depot that worked great! Get shopping advice from experts, friends and the community! Come meet a Samsung representative for your S10 purchase. Mine was bad because regardless of 12 vdc on the pins, the wide pins would not close the switch - hence now 120 VAC to the pump! Very often, the situation gets aggravated by incorrect installation. If you experiencing an issue with your Samsung washer which is not spinning, then this article can help you to determine possible solutions for your washing machine.. We will describe 5 most common reasons why washer is not spinning or why won’t finish the spin cycle and how to fix it.. Get Help Online Our Technicians Are Always Online and Ready To Help You Only 3 left in stock - order soon. As with the pump motor you can use a Multimeter to test the drain solenoid for continuity to help determine if the valve has failed electrically or not. Get it as soon as Tue, Dec 8. Hope you like my ideas. This drain pump relay failing on the board is very common for Samsung front load washers. A Samsung representative at Best Buy will call to schedule your Galaxy S10 try out. Am looking at buying a new drain pump. I have a Samsung WF306LAW/XAA. 1 Day Shipping. C $43.42. Be sure to check if any seem weak to replace them now. You may need to whittle the stick to a point to dig between the relays or between the relays and the plastic side wall, but the object is to remove as much of the silicone as you can. Checking whether Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue. , our Samsung representative, wants to know about you so they can assist you better. I took photos to ensure I could get it back together. By submitting this form you acknowledge you have read the Privacy Policy Privacy Policy and consent to receiving calls/texts from Samsung representative. Make sure that there is no clogging. After digging it out, blow out all the silicone dust/ crumbs and use a light brush to brush the surface clean. The spring clamp shown in the picture was slightly leaking upon reassembly so I replaced it with a standard hose clamp that has a screw to tighten it. Browse answers, ask questions and get solutions from other Samsung customers. This part controls water draining. Public Service Announcement on replacing the pump ... For some reason, SAMSUNG chose to have different hose clamp types on the pump and tub collection hoses. Check the input port of the pump to insure that the impeller turns freely and remove any foreign object that might be impeding movement or restricting the water flow. All it told me was how to put the washer into a diagnostic mode that said "replace the pump" - LOL Yep, their own manual couldn't help the technician. The drain pump is in the front behind the small access door to the drain filter and I am wondering how to get at the drain pump to check it.